Phantom fire, flickers corralescent from
The high beam headlights, dancing
Up trees and around the midnight sky,
Flashing images of firelight, fluttering
Burning butterfly, flicking specks of hot
Burning sparks spitting into deepest night
Yet still this thought remains as plane
Tail-lights carve shark-fins in the gloom,
No matter how cold the early morning
Night outside, regardless of the lack of
Sleep, the early mornings and days of
Mental gymnastics and polite talking sales
To get something shoed into place, sans
Shoe-horn, still, despite the never-quite
Comfortable sleep in empty-sided hotel
Bed, still, despite the distant enhancing
Screen showing your beautiful face,
Reminding me how far apart we really are,
Still, my love for you and your love in
Return warms me like the cold fluttering
Of empty white light headlamps never
Could, my love, for you and I are one.
Monthly Archives: October 2012
nighttime
Like low-flying stars, burning
White cold in the pitch black, no
Deep grey of early morning night,
Time to sleep, perchance to fly, not
For the first time the mind wanders,
To bed, warm body slumbering there,
And the coziness of home.
flash by
The weekend runs right
On by, like raging river, or
Firelight flicker, until all that
Remains is a whisper of time,
Flown by, fluttering soft as the
Wings of time allow, echoes off
The soundless touch of winter’s
Kiss, brushing away summer’s
Warmth, until all that’s left
Is bright sunshine painting
Pristine blue, with chilled
Wind sending brisk messages too,
And in the end the weekend flies
Like a morning dream, Sunday
Afternoon sigh, the creaking of
Old young bones and joints,
Not yet used to the change in
Time, yet feeling the weather
All the same, so it is now, as
Weather promises winter’s bright
White light and cozy night, so
Joints delube as cold settles in,
And once pliant skin wrinkles,
Like a grandparent’s grin, so that
All we have to go on now, is the
Thought we will be young again,
Somehow, that as spring and
Summer break from winter’s thawed
Embrace, so too shall we return to the
Start of the race, although foolish to
Hope, too hopeful a fool, for this is the
Life we live but once, and once we live,
No repetition so cruel as weekend’s
Promise, of summer’s cycle coming to
An end, again, brushed by time’s butter-
Fly wings, and the last kiss of hot sun,
Sweat reminder’s walk through Windsor
Great park, now resting aching as old
Young must, the joints now creaking,
Now filled with rust.
Journey to the centre of the ITIL
Service Management was such a drag,
And Finance thought IT in the bag,
As the poorer cousin to money’s way,
Until ITIL came along to save the day.
Before ITIL there was no sight,
Of technology’s fortune, wrong or right,
Yet now with Service Request to lead the way,
We can actually see what is, and do what we say.
Then along comes Incident, to protect the user,
The business customer, victim to IT’s bruiser,
With a quick turn-around to fix the issue,
We pat customer’s on the back, and pass the tissue.
Incident’s role plain to see,
Problem traipses along with glee,
And displays all of Incident’s dirty laundry,
Using trend analysis to solve the quandary.
Following Problem, Change is next in line,
To lock down mistakes, all in good time,
To minimise risk, Change’s big brother,
And protect Release and deploy, Change’s father and mother.
From Change’s mistake bursts Incident’s leader,
Major Incident storms in, making everything teeter,
Yet with Continuity and Disaster Recovery hanging around,
We happily take Major Incident down, pound for pound.
Now on top of this whole darn terminology mess,
We add on Capacity backed by Configuration & Asset’s finesse,
Then Availability comes along to watch the Event,
With Financial Management to pay the rent.
Finally Customer Services steps on board,
To measure the performance and fight the hoard,
With Service Analysis and Reporting in tow,
And Service Levels showing the way to go.
It takes all of Knowledge’s wily way,
To turn the tides of dissent on customer’s dismay,
With the Service Desk skilled to the hilt,
Keeping business as usual running full tilt.
With Information Security watching the gate,
To ensure that IT arrives safely, if a little late,
Service Strategy hands off to Design and Transition,
With Service Operations fighting for pole position.
Along comes Continual Service Improvement to save the day,
Although sometime in the future, in a Utopia far, far away,
When all of the statistics finally make sense,
And best practice becomes present tense.
Now all of the happy customers, consultants too,
Deliver real benefits, driving change on through,
And even if the measurements are not always clear,
We know that a best practice expert is always near.
Nearly there!
Finally, it’s happened. I have finished my novel, minus a few minor wording tweaks, that is. Then it’s onto designing the cover, researching publishing houses and agents, and looking at self-publishing. I couldn’t be more excited if you lit a fire-cracker under my bum. I can’t sit still, I can’t sleep, I can’t wait. I have had my first real feedback on the full book, and it’s good. Ok, so it’s no Ulysses, and I won’t be winning the Booker prize, but it’s done. I’ve written, edited, updated and nearly complete a novel, from start to finish. Polished, and ready for that final push into the limelight.
Please be patient with me, the rest of the preparation to final publication may take a month or two. It will be worth the wait! 🙂
Until next time, live long and prosper!
🙂
Em